Terms and Conditions - Elements Active Senior Living

1. Introduction

The Terms and Conditions (“Terms”) provide the purpose of using the Elements Active Senior Living’s website, facilities, and services. You provide your acceptance to follow and be bound by these Terms by visiting our website or utilising our services. If you do not agree with any part of these Terms, please do not use our services or website.

2. Definitions

  • “Elements Active Senior Living”, “we”, “our” or “us” refers to Elements Active Senior Living and all its facilities and properties.
  • “Services” refers to all senior living services, care services, and amenities provided by Elements Active Senior Living.
  • “Resident” refers to any individual residing in or receiving services from Elements Active Senior Living.
  • “Website” refers to all pages, content, and services under Elements Active Senior Living’s domain.
  • “User” refers to anyone accessing our website or inquiring about our services.

3. Services and Accommodations

3.1 Service Description

Elements Active Senior Living provides:

  • Senior living accommodations
  • Assisted living services
  • Memory care services
  • Support services and amenities
  • Community activities and programs

3.2 Service Modifications

We reserve the right to:

  • Modify or discontinue any service without notice
  • Adjust service fees with appropriate notice
  • Update facility policies and procedures
  • Change staffing and programming as needed

4. Residency Requirements

4.1 Eligibility

Residents must:

  • Meet minimum age requirements
  • Complete medical evaluation
  • Provide accurate health information
  • Meet financial requirements
  • Comply with community policies

4.2 Assessment and Care Planning

  • Initial assessments are required
  • Care plans will be regularly reviewed
  • Service levels may be adjusted based on needs
  • Additional services may be recommended

5. Financial Terms

5.1 Fees and Payments

  • Monthly fees must be paid on time
  • Security deposits may be required
  • Additional services will be billed separately
  • Late payments may incur penalties
  • Fee adjustments require notice

5.2 Refunds and Termination

  • Refund policies as per residency agreement
  • Notice requirements for termination
  • Move-out procedures and timelines
  • Final billing reconciliation

6. Website Use

6.1 Acceptable Use

Users shall not:

  • Violate any applicable laws
  • Interfere with website functionality
  • Submit false information
  • Attempt unauthorised access
  • Use the website for commercial purposes

6.2 Intellectual Property

  • Elements Active Senior Living owns all content
  • Limited license for personal use only
  • No reproduction without permission
  • Trademarks and logos are protected

7. Privacy and Confidentiality

  • Privacy Policy governs the information collection
  • HIPAA compliance for health information
  • Confidentiality of resident information
  • Security measures for data protection
  • Information sharing as permitted by law

8. Safety and Security

8.1 Facility Security

  • Access control systems
  • Visitor registration requirements
  • Emergency response protocols
  • Security personnel and monitoring

8.2 Resident Safety

  • Safety protocols and procedures
  • Emergency call systems
  • Staff training requirements
  • Incident reporting procedures

9. Liability and Indemnification

9.1 Limitation of Liability

Elements Active Senior Living is not liable for:

  • Personal injury except through negligence
  • Loss of personal property
  • Service interruptions
  • Force majeure events
  • Third-party actions

9.2 Indemnification

Residents and users agree to indemnify Elements Active Senior Living against:

  • Claims from their actions
  • Violations of these Terms
  • Damage to property
  • Legal costs and expenses

10. Dispute Resolution

  • Good faith resolution attempts
  • Mediation requirements
  • Arbitration provisions
  • Jurisdiction and venue
  • Legal fees allocation

11. Changes to Terms

Elements Active Senior Living may:

  • Update these Terms at any time
  • Provide notice of significant changes
  • Require acknowledgement of changes
  • Apply changes to existing residents

12. General Provisions

12.1 Severability

If any provision is invalid, other provisions remain in effect.

12.2 Waiver

No waiver of any term shall be deemed a further waiver.

12.3 Assignment

Residents may not assign their rights or obligations.

12.4 Entire Agreement

These Terms constitute the entire agreement regarding website use and services.

13. Contact Information

Elements Active Senior Living,
#14A, Ampa Sky One – 2nd Floor,
No.1, Nelson Manickam Road,
Aminjikarai, Chennai – 600029